Questions?





Special Offers

Ontario, Quebec and the Territories - Get $10 off your connection fee!!
Sign-up NOW and save $10 on your connection fee. But hurry, this is a limited time offer. Reconnect today so you don't miss out.

SASKATOON and REGINA - GET CONNECTED FOR FREE!!
For a limited time, we'll waive the activation fee for customers in SASKATOON and REGINA - call to find out how you can save $29 NOW!

Payment Information

You have multiple options for payment of your telephone service with Sensible Reconnect:

  • Pay at any major bank or credit union such as
    and most other financial institutions. All you need to do is provide the teller with your statement and ask to make a bill payment to Sensible Reconnect.

  • Pay through Online Banking - Add us to your bill payee list (we are listed with every institution) and make your payment to Sensible Reconnect.
    VERY IMPORTANT: When making your payment, you must inform the teller of your Sensible Reconnect Account Number that is indicated on your statement so that we can apply the payment to your account correctly.

  • Pay by Direct Debit - Download the form here. Once you've filled out the form fax it back to us at 1-800-823-6961.

  • Pay by Credit Card - Call us at 1-866-736-7348 and our friendly representatives will take your information.

  • Pay at any or locations -
    Simply go into the store nearest you and ask to make a payment to:

         Cash Link Account #: 1862 5106.

    Once you have made your Cash Link payment, it is very important that you call into our office with your receipt information to report the payment so that we can apply it to your account.


  • Pay at any Money Mart - Just advise the teller that you want to make a "Tel-Pay" to Sensible Reconnect and give them your Sensible Reconnect Account Number.

  • Pay at any TD/Canada Trust - Go into the branch nearest you and ask to make a bill payment to Sensible Reconnect; ensure that you indicate your Sensible Reconnect Account Number and the following payment information:

         TD Canada Bank
         Transit:  94000
         Institution: 004
         Account:  0902 5284432



  • Pay by Money Order - Purchase a money order at any Canada Post outlet or bank, and send it to our office:

    Sensible Reconnect
    #202-535 Thurlow St.
    Vancouver, BC.
    V6E 3L2

    Please remember that it is solely your responsibility to be aware of your monthly payment dates and to ensure that your payment arrives at our office on or before the due date. Payments that arrive at our office late will incur a late fee even if you sent the payment before the due date. For this reason we advise you to send the money order Express post so that it will get to us in 3 days because Regular Post can take up to 10 days.

  • Other Important Notes:


    If you signed up online and DID NOT provide an email address, please make your initial payment at TD/Canada Trust and then call us toll free at 1-866-736-7348 (SENSE 4 U) with your payment receipt number.

    If you signed up online and DID provided an email address you may print the statement that was emailed to you and take it to any financial institution to make your first and recurring payments.

    Also, please keep in mind that we can not begin to connect your line until we have received your first payment. If you make a payment and want to ensure that we know about it you can call us and report your payment through our automated system 24/7 OR to one of our friendly Customer Service Representatives during regular office hours.
    (Mon - Thur, 7am - 5:30pm and Fri 7am - 4:30pm. PST)

    If you would like us to email you a duplicate copy of your most recent statement please call or contact us via our web site to make the request.